Privacy Policy

Get Smart Rehab Ltd
Last updated: 18 September 2026

This Privacy Policy explains how Get Smart Rehab Ltd (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website or contact us about SMARTcube™ and related services.

We handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who we are

Controller: Get Smart Rehab Ltd

Contact for privacy matters:
Email: hello@getsmartrehab.com

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2. What information we collect

Information you provide

• Contact and enquiry details — name, email address, role or organisation, and the content of your message when you use our contact form or email us.
• Newsletter / updates — email address when you sign up to receive updates about SMARTcube™, research, or availability.
• Other correspondence — any personal information you include when you write to us.

Information collected automatically

When you visit our website, we (or our hosting providers) may collect technical data such as IP address, browser type, device type, pages visited, and referring website.

We do not intentionally collect special category data (e.g. detailed health records) through the website. Please do not send sensitive medical information via the contact form unless we have asked you to do so through a secure channel.

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3. How we use your information

Purpose	Legal basis (UK GDPR)
Responding to enquiries and providing information about SMARTcube™	Legitimate interests; or performance of a contract if discussing a formal arrangement
Sending updates you have requested (e.g. newsletter)	Consent
Improving our website and understanding how it is used	Legitimate interests
Complying with legal obligations	Legal obligation

We do not sell your personal data.

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4. Who we share data with

We may share personal data with:

• Service providers who help us operate the website, email, or hosting, under contracts that require them to protect your data.
• Professional advisers (e.g. legal, accounting) where necessary.
• Authorities if required by law or to protect our rights.

If we transfer data outside the UK, we will ensure appropriate safeguards are in place where required by law.

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5. How long we keep your data

• Enquiry / contact data — typically up to 24 months after our last meaningful contact, unless a longer period is needed.
• Newsletter subscriptions — until you unsubscribe or we close the list.
• Technical logs — according to our host’s retention practices.

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6. Cookies

Our website may use essential cookies required for the site to function. If we use non-essential cookies (e.g. analytics), we will seek consent where required. You can control cookies through your browser settings.

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7. Your rights

Under UK data protection law, you may have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data in certain circumstances
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent where we rely on consent (e.g. newsletter)
• Data portability in limited cases
• Complain to the Information Commissioner’s Office (ICO): ico.org.uk

To exercise these rights, contact us at hello@getsmartrehab.com.

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8. Security

We take reasonable measures to protect personal data. No method of transmission over the internet is completely secure; please do not send highly sensitive information by unsecured email.

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9. Children’s data

Our website is aimed at adults. We do not knowingly collect personal data from children under 16 via this website. If you believe we have done so, contact us and we will delete it promptly.

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10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do.

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11. Contact

Get Smart Rehab Ltd
Email: hello@getsmartrehab.com

For data protection complaints in the UK, you can also contact the ICO at ico.org.uk.